Field Art Space Customer Privacy Notice
Field Art Space is committed to protecting the personal information that you share with us.
The information that you share with us enables you to decide how you would like to hear from us, tailoring the information that you receive. It also helps us to get a better understanding of our audience so we can continue to deliver, develop and evaluate the courses, events, exhibitions and opportunities that interest you.
Our privacy policy provides a detailed account of the personal information that we collect. We may update this policy from time to time, without notice to you, and our most up to date version will be available on our website.
By providing us with personal information, you consent to the collection and use of this information in accordance with this privacy policy. We will not keep your personal data for longer than is necessary.
This privacy notice tells you what to expect us to do with your personal information.
Our Contact Details
Email: fieldartspace@gmail.com
What information we collect, use, and why
Field Art Space generally collects your information when you decide to interact with us. This could be through booking a public course attending an event or open day, signing up to our e-newsletter or attending an external event run by Field Art Space.
Information is largely collected through our website but it might also be over the phone, in person or via email. Field Art Space also monitors how our audience interacts with our website so that we can make sure it is functioning in a way that works best when you are booking a course or simply looking for information.
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Payment details
- Purchase or service history
- Financial transaction information
- Information relating to health and safety (including incident investigation details and reports and accident book records)
- Corresepondence
- Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
We collect or use the following information for information updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Photographs
- Website and app user journey information
- Records of consent, where appropriate
- Alumni records
- Video recordings
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure - You have the right to ask us to delete your personal information.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing - You have the right to object to the processing of your personal data.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Field Art Space collects clients contact details during the booking process, to inform clients of course updates and to give them information regarding travel arrangements or special arrangements. It may ask if clients have additional support needs to facilitate access arrangements.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We may use your contact details to inform you of other courses that may be of interest to you. You are able to opt out of mailings at any time. We may take photographs and/or video of you for marketing purposes of Field Art Space, if you would not like this contact us via email: fieldartspace@gmail.com
Where we get personal information from
- Directly from you
How long we keep information
We will retain your information for no longer than is necessary to meet our legal business requirements or as long as it is of benefit to you.
Who we share information with
Data processors:
Eventbrite, Ticket Tailor
This data processor does the following activities for us: The data processor allows people to enter their details, processes ticket sales and takes payments.
Data controllers:
Eventbrite
This data Controller does the following activities for us: allows clients to enter their details, book courses and make payments.
Others we share personal information with
- Publicly on our website, social media or other marketing and information media
How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Last updated
12/03/2025